So I received a link to a pastebin article today, and this article is very interesting. It appear as though Rogers can actually see your network keys, the keys you use to lock down your WiFi network. Now I know we are a BlackBerry site and we have a ton of readers in Canada so we thought it was very important to post this info so that you Rogers customers a fully aware of what Rogers is capable of. The article starts off like this:
Hello citizens of the internet. It has come to our attention that a big name corporation has gone beyond its boundaries as it can access your networks and decrypt both your login passwords your network keys. If you are a Rogers Internet customer this affects you. In reviewing the contract agreement we have found that nowhere do they mention or ask for a customer’s permission to be able to access such delicate information. We did some research and contacted some other ISP’s. To our surprise we found that Rogers is the only major ISP doing this to their customers. We contacted 3 major ISP providers in Canada and a few smaller providers and all were surprised to learn this was happening.
Hit the break for more on this debacle with Rogers!
They all have protocols in place that prevent their Representatives from ever visually seeing your password and network keys characters. Usually when you forget your Router/Gateway password, your ISP provider can reset your password remotely. In most modems there is usually a little button you can press with a thin object such as a pin to reset it back to factory. In doing this it automatically erases your current login password and network key, and you must re-enter a new one to secure it. Most ISP providers reset your adapter remotely and stay on the phone with you until they have instructed you to secure your connection. They guide you through a scripted process similar to most installation processes such as Step 1: “Now enter your Host Name Here:” 2: “Now enter your password, now re-enter your password” etc. Rogers is different in the way they can see your login password and its characters. They can come in fix your settings and see your network keys which is usually encrypted in sophisticated code. They can play with your settings and leave without you ever knowing they were there as they leave your passwords intact. We have also learned that any technical representative can access such delicate information. Not once do Rogers’s technical representatives ask their client for permission to enter their router/gateways/networks and or see their passwords and change their settings, as most people aren’t as tech savvy.
What does this all mean you ask? This means that any technical representative on the phone can ultimately ruin your life. Most of the technical representatives operate out of the same country and Region. At times trouble shooting can be frustrating, and at times this leads to arguments on the phone. If the technical representative really wanted he can ruin your online life, which can easily carry on to your real life. On top of having your passwords and network key, any rep can access your credit card information along with all your most personal information. They now have the ability to be you! They can send someone they know down to your house to tap into your Wi-Fi signal and download child pornography. Now you are a victim! This is just a simple and easy example of the repercussions of such corporate negligence.
This is unheard of from the ISP’s I deal with on the daily, Rogers better get their stuff together and find a way to control this privacy concern or there could be a ton of lawsuits landing on their door step! Once you are finished reading this article please feel free to tell us what you think about this in the comments.
Thanks Anonymous for sending this one in!