NerdBerry » and Torch 9810 http://nerdberry.net Your Source for BlackBerry News Sat, 25 May 2013 04:46:16 +0000 en-US hourly 1 http://wordpress.org/?v=3.5.1 Carrier IQ Comes Loaded on T-Mobile Blackberry Bold 9900, Curve 9360, and Torch 9810 http://nerdberry.net/2011/12/05/carrier-iq-comes-loaded-on-t-mobile-blackberry-bold-9900-curve-9360-and-torch-9810/ http://nerdberry.net/2011/12/05/carrier-iq-comes-loaded-on-t-mobile-blackberry-bold-9900-curve-9360-and-torch-9810/#comments Mon, 05 Dec 2011 13:57:32 +0000 @sleepy2009 http://nerdberry.net/?p=24525 T-Mobile Blackberry Bold 9900, Curve 9360, and Torch 9810 all have Carrier IQ loaded on the device. T-Mobile indicates they do not use it to “obtain the content of text, email or voice messages, or the specific destinations of customers’ internet activity,” Hit the break for more info!

Below is a complete list of devices that use Carrier IQ.

  • HTC Amaze 4G
  • Samsung Galaxy S II
  • Samsung Exhibit II 4G
  • T-Mobile myTouch by LG
  • T-Mobile myTouch Q by LG
  • LG DoublePlay
  • Blackberry 9900
  • Blackberry 9360
  • Blackberry 9810

How T-Mobile uses the Carrier IQ software?

  • Battery performance: If a customer’s device battery appears not to be holding a charge, T-Mobile can determine if the issue is the battery, charger or device
  • Dropped calls: If a customer attempts to make a call and the call fails, T-Mobile can determine whether the cause was the handset or the network
  • Application failures: If a customer uses an application, preinstalled or downloaded from a third-party marketplace, and the app fails, T-Mobile will be able to troubleshoot that app failure, which may be perceived by the customer to be the device freezing/crashing

There have been three class action suits filed and one US Senator pokeing around for more answers. you can read more here: Mashable Editor-in-Chief Lance Ulanoff did an editorial.

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